What Is SuperOffice CRM Software?
SuperOffice is a Customer Relationship Management solution that centralizes all customer information into a database. It helps B2B companies manage their entire customer lifecycle by connecting sales, marketing, and customer support teams. This software cuts down the need to use separate tools for different departments. It provides a platform where everyone shares the same view of the customer. The automation features also increase the speed of workflow.
Who Can Use SuperOffice?
This software is designed for mid-size companies with 50 to 500+ users. It is preferred by businesses that want to avoid the high cost and complexity of large enterprise solutions. Super office is used by sales and marketing teams along with customer support agents in the following industries:
Manufacturing
Information Technology
Finance
Utility firms
Real estate
Hospitality
Wholesale distribution
Product Modules
The SuperOffice CRM divides its main capabilities into three primary product modules. The data changed in one module is automatically updated in the others. These include:
SuperOffice Sales
Pipeline visibility is the standout feature of this module. It allows the B2B sales team to standardize their sales workflows and predict the revenue forecast accordingly. They can build, change, and send official company quotes inside the software. It then saves a record of the quote on the company's profile page.
SuperOffice Marketing
It focuses on using the database to generate revenue. The marketing CRM module helps the teams build campaigns without writing code. It also helps in maintaining a track of engagement.
SuperOffice Service
This module streamlines customer support services. It converts all incoming customer inquiries from emails, web forms, and chat boxes into trackable support tickets. This organization allows them to resolve customer queries effectively.
SuperOffice Pricing Options
The cost of SuperOffice software is priced across five subscription tiers. A free evaluation trial can be requested to test interface usability before selecting a contract tier. The options include:
Starter Tier (€45 per user/per month): It is best for up to 5 users with basic contact and task tracking.
Core Tier (€65 per user/per month): This tier removes user limits and enables collaboration between sales and marketing teams.
Growth Tier (€95 per user/per month): It includes automated marketing campaigns.
Plus Tier (€130 per user/per month): It provides custom database objects, custom data structures, and native ERP software synchronization.
Super Tier (€160 per user/per month): This tier includes native AI workspace tools like summaries and text generation along with SSO security.
Note: The prices are subject to change.
SuperOffice CRM Integrations
This software integrates with a vast number of third-party options to streamline communication between teams and departments and expand market capability. Some options include:
Google calendar
Slack
Microsoft teams
Bisnode
Zapier
Webex
Mailchimp
Why Choose SuperOffice Software?
SuperOffice CRM is the right fit for you if you are a mid-size company that wants a unifying database that connects the marketing, sales, and customer service teams without the complexity of giant enterprise platforms. This software makes communication easier by allowing all teams to see the same customer data. It is available as both a cloud-based Software-as-a-Service platform and an on-premises deployment. It does not require a special IT team to configure the tools offered by this platform. Schedule a SuperOffice Demo to evaluate how the software can practically benefit your company. Get in touch with us now!
