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eClinicalWorks EHR Software

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Are you looking for an EHR solution for ambulatory practice that works well for all practice sizes? If yes, then eClinicalWorks is a reliable electronic health record and practice management software for ambulatory care practices, clinics, and hospital networks. The platform operates in a cloud setting to manage patient data and optimize the billing process. The most distinguished feature of this solution is its PRISMA health information search engine, which is the industry’s first health information search tool. It facilitates practitioners in searching for the entire patient history without any hassle. You can schedule an eClinicalWorks demo to see how this software can automate your healthcare practice’s workflows. Contact us now for unbiased guidance!

  • Free demo available
  • Expert guidance
  • Cloud-based
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What Is eClinicalWorks EHR Software?

What Is eClinicalWorks EHR Software?

eClinicalWorks is ambulatory software that enables efficient clinical documentation and front-office coordination. Medical practices of all sizes can benefit from this electronic health record and project management solution. Its official patient engagement platform is called Healow. It connects patients and providers to deliver uninterrupted medical care. This software operates on the eClinicalWorks Cloud, which removes the need for local server maintenance. As a result, it is trusted by over 180000 physicians and more than 850,000 medical professionals globally. 

How Does eClinicalWorks Help Medical Practices?

The platform has linked different operations of the hospital to make sure that the administrative and clinical staff do not have to use separate tools for intake, charting, and billing. It facilitates the following steps: 

Step

Action

Software Module

What It Does

1

Check-In

Practice Management 

Checks the patient in and creates a digital chart row. It also verifies insurance eligibility beforehand.

2

Visit

Electronic Health Record 

Software allows the physician to review outside history via PRISMA. It can also be used to route digital prescriptions to pharmacies.

3

Billing

Revenue Cycle Management 

The system flows completed clinical notes into the billing system by converting the medical codes into an insurance claim to prevent manual data errors.

eClinicalWorks Integrations

This EHR solution connects with a wide variety of other third-party software and hospital systems for a smooth flow of information. It can connect to medical devices as well. The integration options include: 

  • Surescripts 

  • Quest Diagnostics 

  • Waystar 

  • InstaMed 

  • Optum EHR

  • Stripe 

  • BillFlash 

  • Apple Health 

  • FitBit 

  • FairWarning 

  • Dexcome 

Practical Use Cases of eCW

eClinicalWorks login is available for administrative staff, doctors, billing departments, and patients. This makes it a versatile software that can accelerate the workflow across different departments in a hospital. It works best for: 

Multispeciality Clinics

It can be difficult to manage practices with multiple medical disciplines because there is a chance of communication gaps between different departments. eClinicalWorks software offers 50 specialty-specific charting templates to solve this problem. It allows an orthopedic surgeon, a therapist, and a primary care doctor, etc working in the same hospital practice to use customized clinical layouts designed according to their documentation needs. 

High-Volume Care Coordination

The medical history of the patients is usually fragmented because they have been receiving treatment from different hospitals and urgent care centres in their lives. The provider can use PRISMA to search patients' outside medical history in the chart at the point of care to prevent duplicate testing and medication errors that can be dangerous.

Reduce Documentation Burden with Ambient AI

This software automates the process of charting to save doctors time and help them focus on the patient.  A physician can use eClinicalWorks Scribe alongside integrated tools like Sunoh AI during a patient exam to let AI take notes by listening to the conversation. 

Is eClinicalWorks The Right EMR Option?

Healthcare practices offering multi-specialty treatment facilities can opt for eClinicalWorks software to streamline their clinical as well as administrative processes. This solution offers a range of templates that can meet the requirements of different medical departments like ophthalmology, pediatric care, cardiology, pulmonology, oncology, and orthopedics. It also handles the billing process for smooth insurance claim acceptance. But there is a chance that small clinics or solo practitioners can find this solution overly complicated. You can also explore other alternatives on our website.

If you want more details like eClinicalWorks pricing and features, get in touch with us now. We will provide you with expert advice free of all kinds of bias to help you choose the best-suited EHR for your healthcare. 

11 capabilities included

Specifications

What eClinicalWorks EHR Software covers across workflows, access, and support.

  • HIPAA Compliance

    Included

  • Patient Record Management

    Included

  • Charting

    Included

  • Medical Billing

    Included

  • E-Prescribing

    Included

  • Claims Management

    Included

  • Patient Portal

    Included

  • Laboratory Integration

    Included

  • Insurance Eligibility Verification

    Included

  • Telemedicine

    Included

  • Customizable Forms

    Included

5 core capabilities

eClinicalWorks EHR Software Features

Explore what eClinicalWorks EHR Software offers—from day-to-day workflows to advanced capabilities.

1

PRISMA Search Engine

This search engine is used by practitioners to aggregate clinical records available in external systems like Epic. It allows doctors to look for historical files through keywords after eClinicalWorks web EHR login. They can get a complete clinical history so they do not suggest any kind of duplicate testing or prescribe any medicine that can be harmful to health. 

2

Claim Scrubber

The software automatically finds out errors present in the billing claims that have to be submitted to the insurance companies. It also points out if any information regarding the patient demographics is incorrect to ensure that the claim is not rejected. 

3

healow Patient Engagement

eClinicalWorks patient portal provides a list of features that are listed under the name healow. It connects patients, providers, and the administrative system for smooth communication. Some of the main solutions include:

  • healow TeleVisits facilitates virtual video meetings between doctors and patients from any device to make remote healthcare possible. 

  • healow CHECK-IN allows patients to fill digital intake forms through QR codes on mobile phones.  

  • healow Genie embeds AI-driven conversational tools to help guide patients through their care tasks. It can also handle multilingual patient calls. 

4

Smart Forms And Templates

One of the main attractive features for multi-specialty clinics is that this software offers customizable templates that can be personalized according to the requirements of different medical specialties.  It also provides pre-built clinical workflows for over 50 specialties to make documentation quick and accurate. 

5

e-Prescribing

Practitioners can use this solution to send electronic prescriptions to the laboratory directly. They can also authorize refilling medication through this feature. It can warn practitioners in time if any prescribed medicine is associated with a triggering reaction based on the patient's history. It also supports the Electronic Prescribing of Controlled Substances using two-factor authentication workflows to meet federal and state mandate safety standards.

A quick look at strengths and trade-offs

Pros and Cons

Pros

  • The built-in virtual video capabilities cut down the need to integrate third-party tools for telehealth.
  • The forms and templates for different specialties are highly customizable.
  • Healowhub integrates health data from personal wearable devices and home monitoring tools into the provider's EHR.
  • It is an affordable choice for small to medium healthcare practices.

Cons

  • Psychiatric and mental health documentation flows of eCWare are rigid compared to platforms built for therapy workflow.
  • Migrating or extracting data out of the system if you decide to switch to another EHR can be difficult and costly.
  • The learning curve of this software is steep.

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eClinicalWorks EHR Software FAQ

Frequently asked questions

Common questions buyers ask before shortlisting eClinicalWorks EHR Software.

  • healow is a patient engagement platform developed by eClinicalWorks. It connects patients with their healthcare providers through a mobile app and online portal. Patients can use Healow to book appointments, view medical records, and request prescription refills. It helps them communicate with their providers without visiting the clinic. 

  • eClinicalWorks offers multiple AI-powered tools to make administration and clinical documentation efficient. Some of these are listed as follows:

    • Sunoh.ai converts patient-provider conversations into clinical notes,

    • Image AI helps extract patient information from incoming faxes and sorts documents for review.

    • healowIQ offers clinical insights to support patient care decisions.

    • healow Genie facilitates appointment scheduling.

    • AI No-Show Prediction flags patients who may miss upcoming appointments so practices can plan follow-ups.

  • It maintains official compliance under the ONC Health IT Certification Program, which is regulated by the Office of the National Coordinator for Health Information Technology.

  • eClinicalWorks platform offers three subscription plans on a per-provider, per-month basis. These include:

    • EHR only

    • EHR with Practice Management 

    • RCM as a service 

    Fill in the quotation form on our website to get details on the cost of the software.  

  • The solution offers cloud-based and license-based deployment options. The cloud-based model uses a monthly subscription that includes hosting. Whereas an upfront license fee and maintenance costs are needed for the license-based option. 

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Pricing & expert advice

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  • ✓ Tailored quote within one business day
  • ✓ Independent fit-check from our advisors
  • ✓ Two or three alternatives to weigh up

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